Terms and Conditions

Welcome to our platform. Barkbus LLC, a Delaware limited liability company, and Groombuggy, Inc. (collectively, “Barkbus,” “us,” “we,” or “our”) recommends that you read these Terms and Conditions ("Terms") carefully before using our website, communicating with us, or obtaining our pet grooming services (together, or individually, the "Service").

These Terms constitute a legally binding agreement between Barkbus and you concerning your use of the Service (the “Agreement”). We encourage you to print these Terms or save them to your device or computer for reference. Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the Terms then you do not have permission to access the Service. By accessing or using the Service, you agree to comply with all laws and regulations applicable to your use of our Service. This means, among other things, that you will ensure your pets are vaccinated, licensed, identifiable and/or microchipped as required by local law, and that you have obtained and will maintain any and all mandatory insurance coverage concerning the pets you entrust to our care.

Eligibility

By accessing and/or using the Service, including by doing so after accessing this Agreement, you represent and warrant that you are at least eighteen (18) years old or older, competent to enter into contracts, and authorized to make Bookings on behalf of any party or company subject to the Booking.

Dispute Resolution

This section outlines how you and Barkbus will handle disputes arising from these Terms, the Privacy Policy, or the Service. It is crucial that you read this section carefully.

Claims and Governing Law

A "Claim" refers to any claim or dispute between you and us or any third-party beneficiary, arising from these Terms, the Privacy Policy, and the Service. These Terms, including the interpretation and enforcement of this dispute resolution provision and any Claims, shall be exclusively governed by the Federal Arbitration Act, federal arbitration law, and, if not inconsistent, the laws of the State of California, excluding choice of law rules.

Informal Dispute Process

Our goal is to resolve all Claims to optimize customer satisfaction. Before seeking arbitration relief, you agree to first notify our Customer Service Department to attempt to resolve any Claims against us. You can reach us at legal@barkbus.com. Participating in this informal process is a prerequisite to initiating arbitration or small claims court proceedings, to the fullest extent permitted by applicable laws.

Mandatory Pre-Arbitration Notice Procedure

If the Claim is not resolved through our Informal Dispute Process, the aggrieved party (“Claimant”) must follow this Pre-Arbitration Notice Procedure before commencing arbitration:

• The Claimant must send the other party a formal written Notice of the Claim by email to legal@barkbus.com.
• The Notice must contain the Claimant's full name, address, email, description of relevant facts and basis of the Claim, damages and recovery sought, and a signed statement verifying the accuracy of the information.
• After receiving the Notice, the parties will negotiate in good faith to resolve the dispute for 30 days, which may include an individualized video conference or phone call attended by both parties. Optionally, in addition to both parties, a party’s attorney may also attend this individualized video conference or phone call. The parties agree to work together cooperatively to schedule this individualized video conference or phone call as soon as possible after the receipt of the Notice.
• If no agreement is reached within 30 days, the Claimant may commence arbitration proceedings.
• Compliance with the Informal Dispute Process and the Mandatory Pre-Arbitration Notice Procedure is a condition precedent to initiating arbitration. Statutes of limitations are tolled during the Informal Dispute Process and the Mandatory Pre-Arbitration Notice.
• If the Claimant does not comply with the Notice Procedure, a court, upon request by a party, must enjoin an arbitration filing or continued prosecution, and an arbitration administrator cannot initiate or assess fees related to the arbitration. If a party commences an arbitration prior to completing the Notice Procedure, the arbitration provider shall administratively close the arbitration. Furthermore, a party may seek damages from any party who does not comply with the Mandatory Pre-Arbitration Notice procedure.

Arbitration Agreement

The parties agree that any unresolved Claims will be resolved exclusively through final and binding arbitration according to the following terms, except as otherwise provided further below:

• Claims will only be resolved through arbitration, not in a court of law.
• Arbitration will be governed by applicable National Arbitration & Mediation (“NAM”) rules, as modified by this arbitration agreement, and administered by NAM or another provider that is agreed-upon or appointed by a court. The NAM rules include the Comprehensive Dispute Resolution Rules and Procedure and the Supplemental Rules for Mass Arbitration, as may be amended by these Terms. You may find the NAM rules online at www.NAMADR.com. You may find the form to start an arbitration on the NAM website.
• Arbitration will be conducted before a single arbitrator who will resolve any Claims, as well as any disagreements regarding the scope, enforceability, formation, interpretation, applicability, enforceability, voidness, or voidability of these Terms or the dispute resolution provisions of the Terms. All remedies will be available to the arbitrator, and the arbitration decision will be final and binding.
• The arbitration will be conducted in person in the county where you live or at another mutually agreed location, and may be conducted by telephone, videoconference, or written submissions upon request.
• Payment of fees will be governed by the NAM Rules, unless you qualify for a fee waiver under applicable law. Each party shall pay its own attorneys' fees, unless otherwise required by statute.
• The arbitrator may consolidate multiple related arbitrations upon request, but cannot preside over any form of representative or class proceeding unless all individuals have initiated and are currently pursuing arbitration under this Agreement.
• As in court, counsel representing a party in arbitration certifies compliance with Federal Rule of Civil Procedure 11(b), and the arbitrator is authorized to impose sanctions under the NAM Rules, Federal Rule of Civil Procedure 11, or applicable federal or state law.

Limitations to Arbitration

• Instead of arbitration, you or we may bring any individual Claim in small claims court, but only if the Claim(s) are brought on an individual basis and are below the statutory maximum amount permitted in small claims court.
• If you choose to pursue the Claim(s) in a small claims action, it may only be filed in the country of your residence or in Los Angeles, California.
• Nothing in this section will limit either party's ability, if and as allowed by applicable law, to seek injunctive relief in aid of arbitration or a "public injunction" in a court of competent jurisdiction or to seek to compel arbitration, stay a case during arbitration, or enter judgment on, confirm, modify, or vacate an arbitration award.
• Arbitration is required if you reside or bring a Claim in the United States or any country that enforces arbitration agreements. If you are not bringing a Claim in, and are not a resident of, the United States, you may be allowed to file a Claim in a court of competent jurisdiction on an individual basis in the city in which you reside under the laws of that city, after completing the Informal Dispute Process and the Mandatory Pre-Arbitration Notice Procedure.

Class Action Waiver

THIS AGREEMENT LIMITS YOUR RIGHTS TO BRING CLAIMS IN COURT OR AS PART OF A CLASS ACTION. BY ACCEPTING THESE TERMS, YOU AGREE THAT ALL CLAIMS MUST BE BROUGHT IN ARBITRATION ON AN INDIVIDUAL BASIS ONLY. YOU WAIVE THE RIGHT TO PARTICIPATE AS A CLASS MEMBER OR REPRESENTATIVE IN ANY CLASS ACTION OR REPRESENTATIVE PROCEEDING.  THE ARBITRATOR MAY NOT JOIN OR CONSOLIDATE CLAIMS FROM MULTIPLE PARTIES, MAY NOT PRESIDE OVER ANY CLASS, REPRESENTATIVE, OR CONSOLIDATED ACTION, AND MAY NOT AWARD RELIEF BEYOND WHAT'S NECESSARY FOR THE INDIVIDUAL CLAIM. THIS WAIVER OF CLASS ACTION RIGHTS IS A CRUCIAL PART OF THIS AGREEMENT. IF THIS WAIVER IS FOUND TO BE LIMITED OR VOID, THE ENTIRE ARBITRATION AGREEMENT BECOMES NULL AND VOID, SUBJECT TO APPEAL. YOU ACKNOWLEDGE THAT WITHOUT THESE TERMS, YOU WOULD HAVE THE RIGHT TO SUE IN COURT WITH A JURY. BY AGREEING TO THESE TERMS, YOU ARE KNOWINGLY WAIVING THESE RIGHTS IN FAVOR OF INDIVIDUAL ARBITRATION.

This dispute resolution provision applies equally to all parties and shall not be interpreted to the disadvantage of the party who drafted it. If any part of this provision is found to be unenforceable, that specific part shall be severed from the agreement. The remaining portions of the agreement will continue to be valid and enforceable to the fullest extent permitted by law.

Privacy

Your use of the Service is subject to Barkbus’ Privacy Policy, which forms a part of these Terms. Please review our Privacy Policy, which also governs the Service and informs users of our data collection practices. We encourage you to frequently check the Privacy Policy for changes.  

‍Availability, Errors, and Inaccuracies

We are constantly updating product and service offerings on the Service. We may experience delays in updating information on the Service and in our advertising on other websites. The information found on the Service may contain errors or inaccuracies and may not be complete or current. While Barkbus reserves the right to remove content from the Service, such as for errors, it does not assume any obligation to do so and disclaims any liability for failing to do so.

‍Prohibited Activities

In using the Service you agree not to: (i) copy, distribute, or disclose any part of the Service in any medium, including without limitation by any automated or non-automated "scraping"; (ii) use any automated system, including without limitation "robots," "spiders," "offline readers," etc., to access the Service in a manner that sends more request messages to our servers than a human can reasonably produce in the same period of time by using a conventional online website; (iii) transmit spam, chain letters, or other unsolicited email; (iv) attempt to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the servers running the Service; (v) take any action that imposes, or may impose, an unreasonable or disproportionately large load on our infrastructure; (vi) upload invalid data, viruses, worms, or other software agents through the Service; (vii) collect or harvest any personally identifiable information from the Service, except as expressly permitted by the features of the Service; (viii) use the Service for any commercial solicitation purposes; (ix) impersonate another person or otherwise misrepresent your affiliation with a person or entity, including in creating and using an account, conducting fraud, hiding, or attempting to hide your identity; (x) interfere with the proper working of the Service; (xi) access any content on the Service through any technology or means other than those provided or authorized by the Service; (xii) bypass the measures we may use to prevent or restrict access to the Service, including without limitation features that prevent or restrict use or copying of any content or enforce limitations on use of the Service or the content therein; and (xiii) create or use an account without proper authorization.

Intellectual Property

You are granted a non-exclusive, non-transferable, limited, revocable license to access and use the Service subject to your strict compliance with these Terms. As a condition of your use of the Service, you warrant to Barkbus that you will not use the Service for any purpose that is unlawful or prohibited by these Terms or applicable law. You may not use the Service in any manner which could damage, disable, overburden, or impair the Service, or interfere with any other party's use and enjoyment of the Service. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Service.

The Service and its features and functionality are and will remain the exclusive property of Barkbus and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Barkbus.

‍Accounts

As part of the Service, you may be able to save information about you or your pet, such as by creating an account. If you create an account, you warrant that your information is accurate and authorized. You are solely responsible for your account activity and your account confidentiality; you must notify us of suspicious or unauthorized account activity, and we disclaim all liability for use of your account. It is your responsibility to maintain the accuracy of information in your account. You may not allow anyone else to use your login credentials to access your account. We also retain the right to terminate or suspend your account, such as if you violate these Terms.

‍Consent to Communications

By using the Service, you consent to receive communications, including marketing emails and emails about your Bookings; and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, via email and on our website, satisfy any legal requirement that such communications be in writing. You also agree to communications from us by phone and SMS/text message if they are transactional or if you consent to them. You may opt out of any of our communications by following the instructions provided in the communications or by contacting us.

Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, the arbitration requirement, ownership and intellectual property provisions, warranty disclaimers, indemnity, miscellaneous terms, and limitations of liability.

‍Bookings

A “Booking” occurs when you utilize the booking mechanism on the Barkbus website and then complete the client intake form and receive an appointment time. If you request a Booking, you agree that we are not obligated to accept your request and may decline it at our sole discretion. If your Booking request is accepted, you acknowledge that you agree to honor the price and other terms of that Booking. Our Bookings have a twenty-four (24) hour cancellation policy. If you wish to cancel a Booking that is less than twenty-four (24) hours away, you may contact us via our Contact Form and we may, in our sole discretion, choose to cancel the Booking. Bookings canceled with less than twenty-four (24) hours’ notice will result in a charge for the full amount of the Booking. This cancellation policy may not apply in certain emergency situations. In such situations we may, in our reasonable discretion, issue a refund.

We do not provide grooming services to dogs who meet any of the following criteria: (i) at the time of the Booking, the dog has an open wound, contagious or infectious disease and/or has had surgery within the fourteen days prior to the Booking; (ii) the dog has a history of aggressive behavior towards humans and/or other dogs, including but not limited to a history of imminent threats or biting; (iii) the dog does not have an up-to-date vaccination record, including vaccines for Bordetella and rabies; or (iv) the dog has behavioral issues including but not limited to a propensity to attack people, pets, or property and/or becomes stressed when confined to small spaces. You acknowledge that we are relying on you to inform us if any of these apply to your pet, and agree to provide us with current vaccination records at or before the time of the Booking. We reserve the right to cancel the Booking at any time, including at the time of service. Appointments cancelled less than twenty-four (24) hours prior to the Booking for this reason are non-refundable, except in our sole discretion.

Before, during, and/or immediately after the Booking, we may photograph your pet and use those photographs for marketing purposes, including on social media. By using the Service, you consent to have your pet photographed and acknowledge that any such photographs will be the sole and exclusive property of Barkbus, and that we may use publish these to third parties (including on social media) in our sole discretion, pursuant to the provisions of our Privacy Policy. You may opt out of having your pet’s photograph taken during the Booking by emailing us prior to your Booking at legal@barkbus.com.

During your Booking, we will use precautions while handling and grooming your pet to prevent injury to your pet and/or others. However, injury to your pet is still possible. This includes, but is not limited to, stress, skin irritation, nausea, nicks, allergic reactions, activation of previously unknown or inactive conditions, etc. In our sole discretion, we may determine that the Booking cannot be completed as scheduled, and/or may shorten the grooming in an effort to minimize injury to your pet and/or others.

Barkbus may be required (such as by state or local laws) to report to the applicable authorities if certain issues arise, for example, if during the Booking, your pet bites or causes injury to any of our groomers, any other person, or (in some cases) other pets. By using the Service, you acknowledge and understand that if your pet bites or injures a person or another animal (or there is another issue requiring reporting), we may report this to the relevant authorities. In some rare cases, where required by law, we may be obligated to surrender the animal to an applicable government agency, animal shelter, or veterinarian. You can read more about what information we may disclose by reviewing our Privacy Policy.

‍Referral Program

We may offer some users the opportunity to refer other customers to use our Service. This referral program (our “Referral Program”) is offered at our sole discretion, and is subject to change or cancellation at any time. Only individuals are eligible to participate in our Referral Program. Businesses, including lead generation services, are ineligible. We do not offer a Referral Program for affiliates. For an eligible user (an “Eligible User”) to earn rewards under our Referral Program, the Eligible User must make a “Qualified Referral”, which is defined as a referral of an individual who uses the Eligible User’s unique referral code while booking an appointment with us (or else books an appointment in the same browser session while accessing the Website via the Eligible User’s unique referral link), and then successfully completes the Booking with us. The Booking must be the Qualified Referral’s first appointment with us. Referrals made by Eligible Users to themselves, or to others within their household, are not Qualified Referrals. Each Eligible User may receive rewards for a maximum of twenty-three (23) Qualified Referrals per calendar year. Rewards will be issued to the Eligible User’s account as a promotional credit, which may be used toward future Bookings, but cannot be redeemed for cash and has no cash value. These promotional credits expire after two years if not redeemed earlier. Multiple promotional credits can be redeemed on a single Booking, up to the cost of the Booking. Eligible Users are responsible for determining any and all tax liability resulting from receipt of promotional credits. If you choose to participate in the Referral Program, you must comply with all applicable “SPAM” laws. You may not distribute a referral link or code in a bulk email distribution. Any distribution of your referral code or link that could constitute a commercial email, or could violate any applicable SPAM law, is expressly prohibited and will result in your immediate disqualification of this program, and possibly suspension of your account. If we determine, in our sole discretion, that you have received a credit for a referral which was not for a Qualified Referral, we reserve the right to revoke the promotional credit that resulted from this referral, without any additional notice to you. If you believe that a technical error has resulted in you not receiving a promotional credit to which you believe you should be entitled, please contact us at info@barkbus.com. We may, at our sole discretion, choose to provide you with a promotional credit notwithstanding the technical error.  

‍Late Fees and Other Charges

If you fail to retrieve your pet at the end of the Booking, you will be charged for additional service time at the hourly rate charged by the groomers and/or employees in whose care your pet has been entrusted. In addition, you agree to indemnify us from any and all costs and expenses we incur as a result of your failure to retrieve your pet at the end of the service period.

‍Indemnification

To the maximum extent permitted by law, you agree to indemnify, defend (with counsel reasonably acceptable to us), and hold harmless Barkbus and its licensees and licensors, and our/their employees, contractors, agents, officers, and managers, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of: a) your use of or access to the Service, including your account; b) your violation of these Terms or any applicable law; or c) your misrepresentations regarding your pet, including about your pet’s vaccination status or history of causing injury or disease.

Additionally, to the maximum extent permitted by law, you agree to indemnify, defend (with counsel reasonably acceptable to us), and hold harmless Barkbus and its licensees and licensors, and our/their employees, contractors, agents, officers, and managers, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) resulting from or arising out of: a) injuries your pet causes to another pet in our care; b) damages to property caused by your pet; c) injuries your pet causes any person including any Barkbus employee, agent, customer, groomer, or affiliate; and/or d) any nuisances, quarantine expenses, or other costs created by your pet.

‍Limitation of Liability

IN NO EVENT SHALL BARKBUS, NOR ITS MANAGERS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, LICENSORS, OR AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE, INCLUDING YOUR ACCOUNT; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (III) UNAUTHORIZED ACCESS TO, USE OF, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED ITS ESSENTIAL PURPOSE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BARKBUS ASSUMES NO LIABILITY OR RESPONSIBILITY FOR (I) ANY ERRORS, MISTAKES, OR INACCURACIES OF CONTENT; (II) ANY PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER RESULTING FROM OUR REPORT OF ANY INJURY CAUSED BY YOUR PET, RESULTING FROM YOUR ACCESS TO OR USE OF OUR SERVICE, INCLUDING YOUR BOOKINGS; (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS OR YOUR ACCOUNT AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN; (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICE; (V) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH OUR SERVICE BY ANY THIRD PARTY; (VI) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICE; (VII) ANY USER OR OTHER THIRD-PARTY CONTENT OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY USER OR THIRD PARTY; (VIII) ANY INJURY OR ILLNESS OF YOUR PET WHILE IN OUR CARE; (IX) ANY INJURY, ILLNESS, OR LOSS OF YOUR PET RESULTING FROM OUR ATTEMPT TO PROVIDE YOUR PET WITH CARE IN THE EVENT OF AN EMERGENCY; AND/OR (X) THE LOSS AND/OR DEATH OF YOUR PET WHILE IN OUR CARE.

THIS LIMITATION OF LIABILITY SECTION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF BARKBUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. THE FOREGOING LIMITATIONS OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.

‍Disclaimer

YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. THE SERVICE IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

BARKBUS AND ITS SUBSIDIARIES, AFFILIATES, AND LICENSORS DO NOT WARRANT THAT A) THE SERVICE WILL FUNCTION OR BE UNINTERRUPTED, SECURE, OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; B) ANY ERRORS OR DEFECTS WILL BE CORRECTED; C) THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR D) THE RESULTS OF USING THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS.

‍Exclusions

Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.

‍Abandoned Pets

If you schedule a Booking with us and then fail to retrieve your pet at the conclusion of our grooming services, you agree that Barkbus may, in its sole discretion, place the pet in foster care, transfer care to animal control or other law enforcement agencies, or arrange for other alternative care. Barkbus may also notify applicable governmental enforcement agencies and law enforcement of the abandonment, as required by law or to ensure that the pet is not classified as “unowned.” You agree to reimburse Barkbus for all costs and expenses associated with such actions. Additionally, Barkbus expressly reserves the right to remove a pet from our care, should we deem it necessary for the safety of your pet, another pet in our care, and/or any Barkbus employees, agents, groomers, customers, and/or affiliates. In such situations, we will use reasonable efforts to contact you before removing your pet from our care.

You authorize your pet’s veterinarian to release your pet’s veterinary records to us in the event that your pet is relocated.

‍Emergencies

You hereby authorize us to obtain and authorize the provision of veterinary or other emergency care for your pet if you cannot be reached to authorize care yourself in an emergency situation. In such case, you also authorize your pet’s veterinarian to release your pet’s veterinary records to us. You are responsible for the costs of any medical or emergency care or treatment reasonably authorized for your pet on your behalf.

In some (but not all) cases, Barkbus’s employees and/or groomers may attempt to provide care to your pet in an emergency situation, either in lieu of or in addition to reaching out to a veterinarian. You authorize us to provide such care on your pet’s behalf.

‍Changes

Barkbus reserves the right, in its sole discretion, to change the Terms under which the Service is offered. The most current version of the Terms will supersede all previous version. Barkbus encourages you to periodically review the Terms to stay informed of our updates. By using the Service, you agree to be bound by the applicable Terms. If you did not agree to new Terms, you will still be bound by the most recent version of the Terms for which we have your consent.

‍DMCA Notice and Procedure for Copyright Infringement Claims

You may submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”) by providing us with the following information in writing (see 17 U.S.C. §512(c)(3) for further details): an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright's interest; a description of the copyrighted work that you claim has been infringed, including the URL (i.e., webpage address) of the location where the copyrighted work exists or a copy of the copyrighted work; identification of the URL or other specific location on the Service where the material that you claim is infringing is located; your address, telephone number, and email address; a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf. We may terminate your account or use of the Service if you are a repeat infringer under a repeat infringer policy. If you are the subject of a complaint, you may file a counter-notice pursuant to the DMCA.

DMCA notices may be sent to:

Barkbus LLC

legal@barkbus.com

‍Miscellaneous

These Terms constitute the entire agreement between the parties as to the matters in these Terms and supersede any prior agreements. These Terms do not create any agency, partnership, employer, or joint venture relationship. Use of the Service, including creation and use of an account, constitutes your consent to receiving communications from us, including emails with marketing offers and information about your account. The parties shall not be liable for any event beyond that party’s reasonable control, such as a war, epidemic, natural disaster, government order or regulation, explosion, fire, strike, act of God, or other force majeure event. If any provision of these Terms is ruled to be invalid or unenforceable, the remainder of the Terms shall continue to be valid and enforceable, and to this end these Terms are severable.

‍Contact Us

Barkbus welcomes your questions or comments regarding the Terms.

Please contact us at legal@barkbus.com.